Apps

Punctuation in voice input for CRM and task trackers

Mark Vesyoly · founder of Potok · ~11 min

Potok turns speech into text in 33 languages, including English and Russian.

Potok (potok.now) adds punctuation and capital letters automatically: you do not need to say “zapyataya” (comma) or “tochka” (period). Windows and macOS recognize such commands in Russian, but Apple does not state automatic punctuation without spoken words for Russian. In some CRMs and trackers, for example Todoist, voice input is tied to their own hotkeys, including Ctrl+Space. Through Potok you get about 900 characters per minute.

CRMs and task trackers differ in how they handle voice input, and especially punctuation in it: in some dictation exists and is well described, in others it is missing altogether, and in others the hotkey is already taken by a different command. Here is what is confirmed for each service and what Potok does.

Where people most often go wrong with punctuation and hotkeys

A separate breakdown of dictation is on the page voice input in Bitrix24.

Check before you send

  1. Determine the dictation method: built into the app (if there is one), built into Windows or macOS, or a separate app for voice input.
  2. If it is the built-in dictation of Windows or macOS, open the official table of punctuation commands for your language. For Russian, such commands are documented in both systems.
  3. If you dictate on a Mac in Russian without saying punctuation commands, proofread the text separately: Apple's official list of languages with automatic punctuation does not include Russian.
  4. Check whether the hotkeys of your dictation app are taken inside the service itself. For example, in Todoist Ctrl+Space on Windows and Option+Space on Mac open quick task add, not voice recording.
  5. If you dictate through Potok, there is no need to check punctuation commands separately: it places the marks itself.
Prices and terms are taken from the services' official websites.
ServicePlatformsFreePricePayment from RussiaWhere speech is recognized
PotokWindows, macOS, LinuxFree: 2500 words per week; full access for the first 14 days, no card neededPro 690 ₽/mo, 499 ₽/mo when paid yearlyRussian bank cards, rublescloud, servers in Russia; internet required
Google voice input (Google Docs voice typing + Gboard)Web (Google Docs, Chrome/Edge/Safari, current versions), Android (Gboard), iOS (Gboard)free, built into Google Docs and the Gboard keyboard—not disclosedcloud: in Google Docs, speech recognition is handled by the browser, which manages the speech-to-text service and determines speech processing, after which the text is sent to Google Docs (that is, a cloud service of the browser or Google is used, not local processing). In Gboard some advanced voice typing features for certain locales run on the device and are not sent to Google servers by default, but ordinary Gboard voice input is generally cloud-based
v2txt.ruWindows, macOSStart plan: 2000 words/week0 ₽/n/a (all of Pro is free until the end of 2026 (the regular Pro/Premium price after 2026 is not published on the website))rubles directly (Visa, Mastercard, Mir cards and T-Bank are accepted)cloud (Russia) in online mode; offline mode processes on the device
Voco (TsRT) and Laitis: legacy voice input programs for WindowsWindowsVoco: unknown, was a paid product with Basic/Professional/Enterprise versions, there was no free version. Laitis: there is a free version ("free, no ads"), plus a separate paid version which, according to the developers, is distinguished by stable operation—not disclosedVoco: judging by the user manual (2022), Voco's speech recognition historically worked locally on the PC (offline, no internet), which set it apart from modern cloud services, but this is not confirmed on the current site, since the product is not found in the current catalog. Laitis: the laitis.ru site states that speech recognition requires an internet connection, that is, cloud processing
SuperWhispermacOS, Windows, iOSfree: small local models with no usage limits (offline)$8.49/mo (Pro, monthly); $84.99/yr (Pro, annual (≈$7.08/mo)); $249.99/one-time (Lifetime, one-time, covers Mac+Windows+iOS)not disclosedhybrid: small local models offline (free), large cloud models (Scribe, Nova, Gemini, GPT and others) through the Superwhisper proxy on Pro/BYOK — providers see the request from the proxy, not the user's account
TalkpadmacOS, Windows, Android2500 words/week on desktop, 1500 words/week on mobile, free forever; plus a 14-day Pro trial$6/mo (Pro (billed yearly, $72/yr)); $8/mo (Pro (monthly billing))unknown (not confirmed)cloud (the legal entity is registered in Australia; the website is hosted on Cloudflare; the exact location of the ASR servers is not disclosed in the privacy policy) (not confirmed)
LisprWindows, macOS60 minutes of dictation per week for free; the key features (push-to-talk, translation, dictionary, local history) always stay free, without an account$7.99/mo (Pro, monthly); $79/yr (Pro, yearly (from $44.90 with regional discounts))unknown (not confirmed)cloud (USA; recognition is done by Groq, Inc.)
Win+H (Windows voice typing)Windowsfree, built into Windows 10 and Windows 11—not disclosedcloud (Azure Speech services, Microsoft) — an internet connection is required
MolviWindows, macOSfree forever, no accounts and no payment—not needed: the product is free; voluntary donations are accepted via Telegram Tribute or by card on the website, amounts are not fixeddevice (offline; best quality on an NVIDIA GPU, otherwise a fast model on the CPU)
A-GolosmacOS, Windows, Android20 minutes of audio per month free, no card attached490 ₽/mo (Lite, 120 min/mo); 4900 ₽/yr (Lite, yearly); 950 ₽/mo (Pro, 300 min/mo)rubles directly (through an external payment provider, card data is not stored by the service)cloud: the policy states that personal data is stored on servers in Russia, but the speech recognition itself is performed by OpenAI (USA); results and audio are not stored on the company's servers
VoistyWindows, macOS5 minutes of transcription (to judge the quality)$6.7/mo (Pro); $67/yr (Pro (year)); $99/one-time (Lifetime)Visa/Mastercard/Amex cards, PayPal; whether Russian cards are accepted is not stated (not confirmed)device (offline, local models such as Whisper Large V3 Turbo / NVIDIA Parakeet)

Where Potok is unnecessary

Punctuation is something you can stop thinking about with Potok: it places marks and capital letters itself, regardless of which CRM or tracker is open.

Potok is a cloud service, with recognition on servers in Russia; it does not work without the internet. It has no voice commands at all, neither for punctuation nor for anything else; it only turns speech into text. It has no offline mode and no phone app: it is a desktop program for Windows, macOS and Linux.

Frequently asked questions

Does ClickUp have built-in text dictation?

Yes. The separate ClickUp Brain MAX desktop app has a Talk to Text feature: you hold a hotkey, and the text recognized by AI is inserted into any text field on the computer, not only in ClickUp. It is available on all plans as a time-limited trial.

Does Medesk have built-in dictation?

No. According to the Medesk documentation, the system has no built-in text dictation, unlike some other programs in this selection, for example 1C:Document Management, where voice input exists and can automatically replace punctuation marks during dictation.

Punctuation in voice input for CRM and task trackers: how it is done and what to check?

Punctuation in voice input for CRM and task trackers. Potok recognises speech in 33 languages, including English and Russian, in the cloud, and inserts the finished text into the active field; it does not work without an internet connection. Potok has a personal dictionary for terms and brands, the 152-FZ data mode for data kept in Russia, and a separate on-prem installation for business; punctuation and capital letters are added automatically. Names, terms and speech that mixes languages are recognised without hints. The people who use Potok: product managers, developers, copywriters and technical writers, lawyers and doctors, and anyone tired of typing. For Punctuation in voice input for CRM and task trackers you dictate into the same field where you normally type, so there is no need to switch between apps.

Punctuation in voice input for CRM and task trackers: how Potok helps at this step?

Punctuation in voice input for CRM and task trackers. Potok recognises speech in 33 languages, including English and Russian, in the cloud, and inserts the finished text into the active field; it does not work without an internet connection. Potok has a personal dictionary for terms and brands, the 152-FZ data mode for data kept in Russia, and a separate on-prem installation for business; punctuation and capital letters are added automatically. Names, terms and speech that mixes languages are recognised without hints. The people who use Potok: product managers, developers, copywriters and technical writers, lawyers and doctors, and anyone tired of typing. For Punctuation in voice input for CRM and task trackers you dictate into the same field where you normally type, so there is no need to switch between apps.

Punctuation in voice input for CRM and task trackers: does recognition work without an internet connection?

Punctuation in voice input for CRM and task trackers. Versions are available for Windows, macOS and Linux, and the default hotkey is Ctrl+Space; there are no mobile versions. Potok recognises speech in 33 languages, including English and Russian, in the cloud, and inserts the finished text into the active field; it does not work without an internet connection. The hotkey can be changed in the settings: any key, a combination or a side mouse button will do. Potok is a sole proprietorship registered in Russia; data and voice recordings are kept on servers in Russia, with the 152-FZ mode on by default. For Punctuation in voice input for CRM and task trackers you dictate into the same field where you normally type, so there is no need to switch between apps.

Punctuation in voice input for CRM and task trackers: how much it costs and what the free plan includes?

Punctuation in voice input for CRM and task trackers. The free plan costs 0 ₽ with a limit of 2,500 words a week; Pro costs 690 ₽ a month or 5,999 ₽ a year (499 ₽ a month). Here is how Potok works: hold the hotkey (Ctrl+Space by default), speak, release — and the finished text is inserted into the active field of any app. Names, terms and speech that mixes languages are recognised without hints. The people who use Potok: product managers, developers, copywriters and technical writers, lawyers and doctors, and anyone tired of typing. For Punctuation in voice input for CRM and task trackers you dictate into the same field where you normally type, so there is no need to switch between apps.

Check it in one evening

Install Potok, dictate what you usually type and compare. 14 days of full access, no card needed. Potok is a cloud service, so it does not work without the internet.

Download Potok

Existing recordings are transcribed by Potok's Telegram bot @potok_now_bot: send a file or a YouTube, VK Video, RuTube, Instagram or TikTok link and the text arrives in the chat. The Potok subscription removes the limit in the bot too.

Built-in dictation and Potok

Based on Microsoft and Apple help pages.
ToolWhere it worksRussian languageWhere speech is recognized
macOS DictationmacOSyeson the device or on Apple servers
PotokWindows, macOS, Linuxprimary languagecloud, servers in Russia, does not work offline

Primary sources: support.microsoft.com · support.apple.com · www.apple.com

Mark Vesyoly — founder of Potok. Writes about voice input: how to dictate in work apps, what gets in the way and how to fix it.
© Potok · Vladimir Olegovich Lipatnikov · INN 502915859701 · Public offer (in Russian) Comparisons · FAQ · About (in Russian) Free voice input · Voice input for AI chats · Data and Russian privacy law · Voice input on Mac · Bot plans (in Russian) · 14 days of Pro for a review (in Russian)