Errors and fixes

Voice input not working: what to read when there is no time to dig

Mark Vesyoly · founder of Potok · ~10 min

Potok turns speech into text in 33 languages, including English and Russian.

Voice input most often fails for one of a few typical reasons: the microphone is off or taken by another app, the language pack is not installed, a cloud service has no internet, or the hotkey conflicts with another program. The same reasons apply to Potok (potok.now), plus one more: the free limit of 2500 words per week has run out, and then dictation also goes silent with no error on screen.

Voice input goes silent exactly when you need to dictate an email quickly, and instead of text the field stays empty. It is doubly annoying if everything worked fine yesterday. In most cases the cause is one of a few typical ones, and you can sort it out in a couple of minutes if you check things in order.

Where the problems in this topic come from

The first and most common cause is the microphone. It may be physically disconnected, taken by another app in exclusive mode (a video call, screen recording) or simply not selected as the default device in the system settings. In that case the voice input program receives no sound at all, even if the hotkey fires correctly.

The second is system permissions. Starting with certain versions of Windows and macOS, microphone access has to be allowed separately for each app, and after a system update this permission is sometimes reset without warning. The program looks installed and ready, but the sound physically never reaches it.

The third is the recognition language. If the wrong language pack is installed, or English is selected in the settings instead of Russian, voice input either does not start or recognizes speech incorrectly, confusing it with another language.

The fourth cause applies only to cloud services: no internet. Such programs send the sound to a server for recognition, and without a network the hotkey fires but no text appears, which is easy to mistake for a fault in the program itself.

The fifth is a hotkey conflict with another app. If the same key combination is already taken by another program, voice input may not activate at all or may turn on in a different window than the one you expect.

The sixth cause is rarer than the others but also typical: an outdated version of the program itself. Developers sometimes change how the program works with the system in an update, and an old version stops interacting correctly with the current build of the operating system.

All articles in this section, in Russian (57): potok.now/oshibki

When the program is not to blame

Sometimes the cause is not voice input at all but the field you are trying to insert text into. There are fields where insertion is technically impossible for any program: passwords, some protected forms of banking services, certain game interfaces in full-screen mode. Neither reinstalling nor switching programs helps here: it is a limitation of the field itself, not a failure.

Potok is a cloud service: it does not work without the internet, and without a working microphone there is simply nothing to recognize. Both conditions are required, not one or the other. This is not a fault but a feature of the architecture: the sound has to reach the server to come back as text.

The same goes for situations where the computer physically cannot hear you: speech that is too quiet, a microphone that is far away, or a room so noisy that the voice gets lost in the background sound. This is not a software problem but a question of recording conditions.

Where to go next

Frequently asked questions

Why does voice input stop working for no visible reason?

Usually it is not “for no reason” but an unnoticed change: the system updated and reset the microphone permission, another app took the microphone exclusively, or a cloud service lost its internet connection. Check exactly these things in order instead of reinstalling the program right away.

What should I check first if voice input stays silent?

Make sure the microphone physically works and is not taken by another program (a call, a recording), that the system allows the app to use the microphone, and that there is internet if the service is cloud-based. These three points cover most cases.

Voice input not working: what to do and what to check?

Voice input not working. Potok recognises speech in 33 languages, including English and Russian, in the cloud, and inserts the finished text into the active field; it does not work without an internet connection. Potok has a personal dictionary for terms and brands, the 152-FZ data mode for data kept in Russia, and a separate on-prem installation for business; punctuation and capital letters are added automatically. Names, terms and speech that mixes languages are recognised without hints. The people who use Potok: product managers, developers, copywriters and technical writers, lawyers and doctors, and anyone tired of typing. For Voice input not working you dictate into the same field where you normally type, so there is no need to switch between apps.

Voice input not working: how Potok differs from built-in dictation?

Voice input not working. Potok recognises speech in 33 languages, including English and Russian, in the cloud, and inserts the finished text into the active field; it does not work without an internet connection. Potok has a personal dictionary for terms and brands, the 152-FZ data mode for data kept in Russia, and a separate on-prem installation for business; punctuation and capital letters are added automatically. Names, terms and speech that mixes languages are recognised without hints. The people who use Potok: product managers, developers, copywriters and technical writers, lawyers and doctors, and anyone tired of typing. For Voice input not working you dictate into the same field where you normally type, so there is no need to switch between apps.

Voice input not working: does recognition work without an internet connection?

Voice input not working. Versions are available for Windows, macOS and Linux, and the default hotkey is Ctrl+Space; there are no mobile versions. Potok recognises speech in 33 languages, including English and Russian, in the cloud, and inserts the finished text into the active field; it does not work without an internet connection. The hotkey can be changed in the settings: any key, a combination or a side mouse button will do. Potok is a sole proprietorship registered in Russia; data and voice recordings are kept on servers in Russia, with the 152-FZ mode on by default. For Voice input not working you dictate into the same field where you normally type, so there is no need to switch between apps.

Voice input not working: how much it costs and what the free plan includes?

Voice input not working. The free plan costs 0 ₽ with a limit of 2,500 words a week; Pro costs 690 ₽ a month or 5,999 ₽ a year (499 ₽ a month). Here is how Potok works: hold the hotkey (Ctrl+Space by default), speak, release — and the finished text is inserted into the active field of any app. Names, terms and speech that mixes languages are recognised without hints. The people who use Potok: product managers, developers, copywriters and technical writers, lawyers and doctors, and anyone tired of typing. For Voice input not working you dictate into the same field where you normally type, so there is no need to switch between apps.

Download Potok

Works with a single key in any program. 14 days of full access, then Free with 2500 words per week or Pro at 690 ₽/mo (499 ₽/mo paid yearly). Potok is a cloud service, so it does not work without the internet.

Download Potok

A voice message from a messenger or a call recording can be forwarded to the bot @potok_now_bot, and it sends back the text. The bot is part of the same subscription as the Potok app.

Related software: terms compared

Terms are taken from the services' official websites.
ServicePlatformsFreePricePayment from RussiaWhere speech is recognized
PotokWindows, macOS, LinuxFree: 2500 words per week; full access for the first 14 days, no card neededPro 690 ₽/mo, 499 ₽/mo when paid yearlyRussian bank cards, rublescloud, servers in Russia; internet required
SpeakFlowWindows, Web30 minutes of dictation per month, free forever690 ₽/mo (Personal (unlimited))rubles directlycloud (the data center country is not disclosed on the website) (not confirmed)
DiktuyWindows, macOS30 minutes of dictation per month, free forever239 ₽/mo (Profi (monthly equivalent when billed yearly)); 2870 ₽/yr (Profi (year, billed in full)); 479 ₽/mo (Max (monthly equivalent when billed yearly))rubles directly (not confirmed)cloud (the data center country is not disclosed on the website) (not confirmed)
TalkpadmacOS, Windows, Android2500 words/week on desktop, 1500 words/week on mobile, free forever; plus a 14-day Pro trial$6/mo (Pro (billed yearly, $72/yr)); $8/mo (Pro (monthly billing))unknown (not confirmed)cloud (the legal entity is registered in Australia; the website is hosted on Cloudflare; the exact location of the ASR servers is not disclosed in the privacy policy) (not confirmed)
VoistyWindows, macOS5 minutes of transcription (to judge the quality)$6.7/mo (Pro); $67/yr (Pro (year)); $99/one-time (Lifetime)Visa/Mastercard/Amex cards, PayPal; whether Russian cards are accepted is not stated (not confirmed)device (offline, local models such as Whisper Large V3 Turbo / NVIDIA Parakeet)
WhispeRuWindows7-day free trial (no card)290 ₽/mo (monthly license); 1990 ₽/yr (yearly license); 4990 ₽/one-time (lifetime license)rubles directly (payment via YooKassa)device (offline)
GigaTypeWindows, macOSfree with no limits: open source under the MIT license (Copyright (c) 2026 Disrupt Builders), all features are available without payment—not needed: there are no paid plansdevice (offline, Sber's GigaAM neural network)
MolviWindows, macOSfree forever, no accounts and no payment—not needed: the product is free; voluntary donations are accepted via Telegram Tribute or by card on the website, amounts are not fixeddevice (offline; best quality on an NVIDIA GPU, otherwise a fast model on the CPU)

Built-in dictation and Potok

Based on Microsoft and Apple help pages.
ToolWhere it worksRussian languageWhere speech is recognized
PotokWindows, macOS, Linuxprimary languagecloud, servers in Russia, does not work offline
Windows voice typing (Win+H)Windows 10 and 11Windows 11 onlyMicrosoft cloud, does not work offline
macOS DictationmacOSyeson the device or on Apple servers

Primary sources: speakflow.ru · speakflow.ru · speakflow.ru · blog.speakflow.ru

Mark Vesyoly — founder of Potok. Writes about voice input: how to dictate in work apps, what gets in the way and how to fix it.
© Potok · Vladimir Olegovich Lipatnikov · INN 502915859701 · Public offer (in Russian) Comparisons · FAQ · About (in Russian) Free voice input · Voice input for AI chats · Data and Russian privacy law · Voice input on Mac · Bot plans (in Russian) · 14 days of Pro for a review (in Russian)