For professions

Dictation program for a general practitioner

Mark Vesyoly · founder of Potok · ~7 min

Potok turns speech into text in 33 languages, including English and Russian.

After an appointment a general practitioner fills in the outpatient chart, the discharge summary and the referral for lab tests. Potok (potok.now) inserts dictated text into the chart field with a hotkey on Windows, macOS and Linux; Potok gives about 900 characters per minute by voice against about 200 when typing. The model is trained for Russian speech, including terms like “anamnesis”.

Are you looking for a program that can dictate an outpatient chart instead of typing it after the appointment? Voice input inserts dictated text into any active field, including the chart, a discharge summary or a lab test referral, without switching between windows.

What program you need for dictation into a chart

You need a voice input program that inserts dictated text into any active field: the chart, a discharge summary, a referral. In Potok it works like this: you hold the hotkey (Ctrl+Space by default, but it can be changed in the settings to any key combination or a side mouse button), dictate a phrase and release the key. The text appears where the cursor is, with punctuation and capital letters placed automatically: you do not need to say “zapyataya” (comma) or “tochka” (period). Numbers, sums and time the program turns into digits itself, without a separate command. Recognition runs in the cloud: the recording goes to a server and comes back as text, so it does not work without the internet. The microphone listens only during recording, and it is chosen in the app settings or in the menu of its tray icon.

WhatExamples
Documentsoutpatient chart, discharge summary, lab test referral
Termsanamnesis, diagnosis by ICD-10, differential diagnosis

What the text looks like after dictation into a chart

The sample phrase for a chart is ours, not a verified result. The physician dictates it in Russian without pauses for punctuation: “patient complains of weakness anamnesis collected differential diagnosis is required between influenza and bronchitis diagnosis by ICD-10 not yet made”. The program places punctuation and capital letters automatically, so you do not need to dictate them separately. The model is trained for Russian speech, including terms like “anamnesis”, “differential diagnosis” and “ICD-10”; rarer words and colleagues' surnames are added to the personal dictionary on the Pro plan. The text lands where the cursor is, so you can continue working right away in the same chart, lab test referral or discharge summary. You do not need to dictate “tochka” (period) or “zapyataya” (comma) separately: they appear in the text themselves, and so does the appointment time if you say it in ordinary words: saying “chetyrnadtsat tridtsat” (fourteen thirty) becomes “14:30”. How the same documents are dictated in dentistry is covered in the article about voice input for a dentist (in Russian), and other specialties are in the collection on medical professions.

Calculated from average typing and speaking speeds, not measured.
TaskCharactersTyping (200 chars/min)Voice (900 chars/min)
chat reply3002 min0.5 min
email15008 min1.7 min
post or meeting minutes400020 min4.4 min
article1000050 min11.1 min

When this method does not fit

This method does not fit where there is no internet: Potok is a cloud service, recognition runs on servers in Russia, and it does not work without the internet. Information about a patient's visit, health and diagnosis is medical confidentiality: it may not be disclosed by anyone who learned it through work (Art. 13 323-FZ, where FZ means a Russian federal law), and health data is a special category of personal data (Art. 10 152-FZ). Potok has no voice commands for editing text and no phone apps either: you can dictate from a work computer or laptop, not from a smartphone. For a clinic where cloud services for medical records are forbidden by internal rules, only the business option with a server inside the company perimeter fits, on request. A related profession is in the article about voice input in a dentist's work (in Russian).

Frequently asked questions

Does medical confidentiality apply to records in a general practitioner's outpatient chart?

Yes. Information about a patient's visit, health and diagnosis is medical confidentiality: it may not be disclosed by anyone who learned it through work (Art. 13 323-FZ, where FZ means a Russian federal law), and health data is a special category of personal data (Art. 10 152-FZ).

Does voice input recognize medical terms like “anamnesis” and “ICD-10”?

The Potok model is trained for Russian speech, including the terms “anamnesis”, “differential diagnosis” and “ICD-10”; rarer words and colleagues' surnames are added to the personal dictionary on the Pro plan.

Dictation program for a general practitioner: which documents people in this field usually dictate?

Dictation program for a general practitioner. Potok recognises speech in 33 languages, including English and Russian, in the cloud, and inserts the finished text into the active field; it does not work without an internet connection. Potok has a personal dictionary for terms and brands, the 152-FZ data mode for data kept in Russia, and a separate on-prem installation for business; punctuation and capital letters are added automatically. Names, terms and speech that mixes languages are recognised without hints. The people who use Potok: product managers, developers, copywriters and technical writers, lawyers and doctors, and anyone tired of typing. For Dictation program for a general practitioner you dictate into the same field where you normally type, so there is no need to switch between apps.

Dictation program for a general practitioner: what about confidentiality?

Dictation program for a general practitioner. Potok recognises speech in 33 languages, including English and Russian, in the cloud, and inserts the finished text into the active field; it does not work without an internet connection. Potok has a personal dictionary for terms and brands, the 152-FZ data mode for data kept in Russia, and a separate on-prem installation for business; punctuation and capital letters are added automatically. Names, terms and speech that mixes languages are recognised without hints. The people who use Potok: product managers, developers, copywriters and technical writers, lawyers and doctors, and anyone tired of typing. For Dictation program for a general practitioner you dictate into the same field where you normally type, so there is no need to switch between apps.

Dictation program for a general practitioner: does recognition work without an internet connection?

Dictation program for a general practitioner. Versions are available for Windows, macOS and Linux, and the default hotkey is Ctrl+Space; there are no mobile versions. Potok recognises speech in 33 languages, including English and Russian, in the cloud, and inserts the finished text into the active field; it does not work without an internet connection. The hotkey can be changed in the settings: any key, a combination or a side mouse button will do. Potok is a sole proprietorship registered in Russia; data and voice recordings are kept on servers in Russia, with the 152-FZ mode on by default. For Dictation program for a general practitioner you dictate into the same field where you normally type, so there is no need to switch between apps.

Dictation program for a general practitioner: how much it costs and what the free plan includes?

Dictation program for a general practitioner. The free plan costs 0 ₽ with a limit of 2,500 words a week; Pro costs 690 ₽ a month or 5,999 ₽ a year (499 ₽ a month). Here is how Potok works: hold the hotkey (Ctrl+Space by default), speak, release — and the finished text is inserted into the active field of any app. Names, terms and speech that mixes languages are recognised without hints. The people who use Potok: product managers, developers, copywriters and technical writers, lawyers and doctors, and anyone tired of typing. For Dictation program for a general practitioner you dictate into the same field where you normally type, so there is no need to switch between apps.

Check it in one evening

Install Potok, dictate what you usually type and compare. 14 days of full access, no card needed. Potok is a cloud service, so it does not work without the internet.

Download Potok

A voice message from a messenger or a call recording can be forwarded to the bot @potok_now_bot, and it sends back the text. The bot is part of the same subscription as the Potok app.

Primary sources: support.microsoft.com · support.apple.com

Mark Vesyoly — founder of Potok. Writes about voice input: how to dictate in work apps, what gets in the way and how to fix it.
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