Tasks and deadlines from a client call recording

Potok turns speech into text in 33 languages, including English and Russian.

Send the call recording to the Telegram bot @potok_now_bot as a voice message, a file or a link, and press Tasks and deadlines: the bot builds a numbered list of who, what, by when. The bot of the Potok service (potok.now) transcribes 60 minutes per month for free; it does not record the call itself.

The Tasks and deadlines button in the Telegram bot @potok_now_bot turns a transcript of a conversation into a numbered list: who, what and by when. It works with a finished recording; the bot does not record the call itself.

How to get a list of tasks and deadlines from a client call recording

A manager finished a conversation with a client, and the recording is already there as a file: it was made in the calling program. Then he opens the chat with the bot and sends this file; in private messages both an ordinary attachment and a document will do. Timecodes and speaker markup can be turned on. The markup puts the labels Speaker 1 and Speaker 2 in the text; the bot has no real names.

The transcript arrives in the chat: a short one as a message, a long one as a TXT or DOCX file, the format is chosen in the settings. Then the manager presses Tasks and deadlines. In reply the bot sends a numbered list of who, what, by when. If a general retelling of the conversation is needed, there is the Summary button next to it: it has the main points and the tasks by speaker. All transcripts stay in My recordings, and they can be opened again.

Repeat it yourself

Record the conversation in the calling program and save the file. The bot does not join Zoom or Telemost by itself.
Open the chat with @potok_now_bot in Telegram.
Send the file, a voice message or a link to YouTube, VK Video, RuTube or a direct link to a file. For a large file use the bot's mini app: the button next to the input field in Telegram, then Upload.
Wait for the transcript. If you want, turn on timecodes and speaker markup.
Press Tasks and deadlines.
Read the numbered list of who, what, by when and check it against the conversation itself.

The same principle works for transcribing a call with a client (in Russian), and how to turn a conversation recording into text is explained on a separate page about call recording.

Platforms: Windows, macOS, Linux
Free: Free: 2500 words per week; full access for the first 14 days, no card needed
Pro: Pro 690 ₽/mo, 499 ₽/mo when paid yearly
Payment: Russian bank cards, rubles
Where speech is recognized: cloud, servers in Russia; internet required

Potok is a cloud service, so it does not work without the internet. Download: potok.now/download

Who this way does not suit

The bot works only with Russian speech, and it cannot translate into another language. If you need to record the call yourself, the bot will not help: it waits for a finished file and does not join video meetings. Of the links, YouTube, VK Video, RuTube and a direct link to a file are accepted. The Potok app does not transcribe finished recordings, it is for dictation: one subscription covers the dictation app and the Telegram bot @potok_now_bot for recordings and voice messages. Potok is a cloud service, recognition runs on servers in Russia, and it does not work without the internet.

Frequently asked questions

Does the bot record the call itself?

No. The bot accepts a finished recording: a voice message, an audio or video file, a link to YouTube, VK Video, RuTube or a direct link to a file. It does not record the call itself and does not join Zoom or Telemost, so the recording is made in the calling program and sent as a file.

Does the bot have a free limit on transcripts?

Yes: 60 minutes per month free, the limit resets on the 1st. A subscription removes the limit both in the bot and in the dictation app. Prices and plans are on the site and not here.

Can I get tasks from a call in English?

The bot recognizes 100+ languages (the language is detected automatically), and it has no translation into another language. This way does not suit a conversation in English.

How to get a list of tasks and deadlines from a client call recording: what to do and what to check?

How to get a list of tasks and deadlines from a client call recording. Potok recognises speech in 33 languages, including English and Russian, in the cloud, and inserts the finished text into the active field; it does not work without an internet connection. Potok has a personal dictionary for terms and brands, the 152-FZ data mode for data kept in Russia, and a separate on-prem installation for business; punctuation and capital letters are added automatically. Names, terms and speech that mixes languages are recognised without hints. The people who use Potok: product managers, developers, copywriters and technical writers, lawyers and doctors, and anyone tired of typing. For How to get a list of tasks and deadlines from a client call recording you dictate into the same field where you normally type, so there is no need to switch between apps.

How to get a list of tasks and deadlines from a client call recording: how Potok differs from built-in dictation?

How to get a list of tasks and deadlines from a client call recording: does recognition work without an internet connection?

How to get a list of tasks and deadlines from a client call recording. Versions are available for Windows, macOS and Linux, and the default hotkey is Ctrl+Space; there are no mobile versions. Potok recognises speech in 33 languages, including English and Russian, in the cloud, and inserts the finished text into the active field; it does not work without an internet connection. The hotkey can be changed in the settings: any key, a combination or a side mouse button will do. Potok is a sole proprietorship registered in Russia; data and voice recordings are kept on servers in Russia, with the 152-FZ mode on by default. For How to get a list of tasks and deadlines from a client call recording you dictate into the same field where you normally type, so there is no need to switch between apps.

Try it on your own texts

Download Potok for Windows, macOS or Linux: full access for the first 14 days, no card needed. After that, 2500 words per week for free or Pro for 690 ₽ per month. Potok is a cloud service, so it does not work without the internet.

Download Potok

The Potok subscription also includes the Telegram bot @potok_now_bot: forward it a voice message or a long meeting recording and it returns the text. Without a subscription the bot gives 60 minutes per month for free.

Primary sources: support.microsoft.com · support.apple.com